Tonight there is massive disruption on the Brighton Mainline. The line serves the whole of East and West Sussex, far more than the name suggests. And it's incredibly busy, the sort of line where trains are described as being like like cattle trucks - especially in peak hours.
East Croydon is the lynch pin of this line. While Clapham Junction may be more (in)famous, it caters for South West Trains from Waterloo and most of Souther running from Victoria, trains from London Bridge go no where near it, so a major problem could occur and trains will still get from London to the coast.
All trains must travel through East Croydon. So when a major mudslide due to a burst water main occurs just south of East Croydon it's big.
[image copyright ATOC / nationalrail.co.uk]
So what happened? They did what they normally do at these times, laid on rail replacement buses.
As you can imagine, the local bus companies don't tend to have lots of spare staff and buses sitting around the depot in peak hours, so this is alway a slow and limited response. Queues at Easy Croydon ran (apparently) for miles and waiting was at least two hours, the area itself became grid locked.
And it almost seems worthless when you think of the scale of the issue. How many coaches would you need?
If one coach starts at East Croydon - the roads around which had quickly become grid lock due to people trying to pick others up due to the disruption - and then crawls through south London.
[I like many in Brighton have been to Croydon for one reason, Ikea. And I can say getting from the M25 up to Croydon is a very slow process... and here we are talking about rush hour. ]
Once through the London traffic and on to the M23 it's south to Redhill, where many trains from the south were terminating. How long would that trip take? 1 hour 30 mins? 3 hour return trip (including loading/unloading etc)? Lets go with that.
And let's say it's one coach per train carriage, we would ideally need enough coaches to match the number of carriages passing through east croydon in three hours (the time taken for the first coaches to return to make another trip).
Most trains are 12 carriages long. A very rough guess at a normal level of trains....
4 trains per hour ( 8 carriages) - First Capital Connect
4 trains per hour (10 carriages) - Gatwick Express
3 tph (8-12 carriages) - Coastway West, littlehampton etc.
2 tph (12 car) - Brighton
2 tph (8 car) Coastway East, lewes etc
That's just the coastal routes, ignores the Oxted line, South London lines, Horsham line, Redhill, etc - and to be honest I didn't check the exact numbers, just checked a couple, but if anything was conservative.
Multiple by three (hours) and using these somewhat random numbers that makes 426 coaches required!
They managed to re-open one pair of tracks around 7pm, and perhaps the emergency timetable gives an idea of how busy it is, this is for one pair of tracks, and this is just the Southern trains, there's another London Bridge train just off the screenshot, and then there is the First Capital Connect as well.
The point is that the railway must be one of the most inflexible systems in the world. Both in terms of transport and more generally. Even when there are other routes, both the trains and the drivers must be cleared to use them, so diversions are never simple. And unlike the roads, where a bus driver can make a common sense detour, a train needs a smal army of people to change the route, e.g. if one signaller sends the train a different way, then signallers further along need to know what is happening.
In this case not much more could be done.
The message was sent out to use Waterloo->Portsmouth for West Sussex and Charring Cross -> Hastings for East Sussex (the closest two lines either side not using East Croydon). Those for Gatwick were recommended to take a train to Guildford and then get on a small stopping service that runs to Gatwick from there, if only a small percentage of travellers got the message the route would still be packed (and so would the others, remember that peak times on normal days have people standing).
What about the future?
This must be the worst case scenario. East Croydon is the crunch point there just aren't really any other options.
I wondered if they could redirect some trains from Clapham Junction, to Guildford and then run along the line to Gatwick, but then remember this line isn't electrified, a rarity around here, and no good to the electric trains that are in use.
I thought about the line which runs through Oxted to East Grinstead and Uckfield, and the campaign to reopen the 'gap' to Lewes. This would provide a vital path down to the coast. But again some of it is not electrified, some of it is single track, plus it is quite a slow and indirect route. And of course, it would not have helped this evening as it too goes through the affected area (had the mudslide happened about a mile further south it might have been ok).
However this does argue that perhaps electrifying some of these 'gaps' around a per-electric network would help in these times.
I notice there is a line running down to Horsham which avoids East Croydon (see above) and I think this normally runs a stopping service through South London and Surrey, I've no idea if more could have been made of this line.
There's also a local line running from Tonbridge to Redhill, which perhaps could have been utilised more at times like this (e.g. for someone going to Haywards Heath, Charring Cross -> Tonbridge -> Redhill -> Haywards Heath).
I also think this is one of the arguments for HS2. It adds a level of redundancy in to the network, with HS2 and the WCML covering some of the major cities in that part of the UK.
Ultimately perhaps we need to treat essential train lines like computer servers, and try and avoid potential problems from ever happening. That may mean the water company being forced to run extra checks on pipes near mainlines, and maintain them to high quality standards, and with the same applied to other utilities and potential hazards. (of course, I'm sure such measures are already undertaken to an extent)
I wasn't affected by the problems tonight. But if there is one thing I have seen time and again it's lack of communication to/from staff at stations (and on trains) about what is happening. Both those trying to help not knowing the up-to-date information, and those staff who just don't make an effort to communicate what they do know (there have been times as I have watched a member of staff wait for each person to individually ask the same question rather than try to communicate to a group or via the public address system).
Communicating at times like this is always difficult. Though it shouldn't be impossible, even a website to refer to from hand held devices (which they use in The Netherlands) could work. Secondly, there seems to be a huge different in the quality of staff between the Sussex station (who are nearly all uniformly brilliant) to the Victoria and East Croydon staff. There always seems to be a quarter the number of staff at Victoria to that of Brighton, why? And those that are there do not want to say more than one word answers. East Croydon isn't much better. More training, and, perhaps, more pay to attract better staff in the expensive London area.